We are here to help you with the account deletion process if you have made the decision to close your CCCash account.
Please take the actions listed below:

1. Pay Off Outstanding Loans: Make sure that all outstanding loans are paid off using the CCCash mobile app before starting the account deletion procedure.

2. Send Deletion Request Email: Write an email to help@tipcashgh.com from the email address linked to your CCCash account.
Add the following information to your email:
Subject: Request for Account

DeletionBody: Using the mobile app, confirm that you have paid off all outstanding loans and express your intention to delete your account.

3. Confirmation and Deletion: Our support staff will respond to your email within five business days of receiving it.

Following this confirmation, the actual process of deleting the account will start.

Please be aware that once an account is deleted, it cannot be recovered, and all related information will be deleted forever.

Please feel free to include any queries or worries you may have in your email requesting the deletion of the content.